Friday, January 6, 2012

My very 1st time Ticketing @ Sentosa Station.. ...

Wake up early in the morning, reached before 8.30am, 5th Jan was my very 1st day gonna serve customer! I was like NERVOUS TO THE MAX till I wanna die!! But luckily they provide a trainer to train & mine was a pretty young lady Chinese mixed with "Ang Moh" named Sophie. Hmmmm I was located at Sentosa Station, 1stly, she asked me to Take Float which means every start of the day ensure there's $300-$500 in the cashier then you can start the day. So we keep counting money till we really got $500 Maximum & we start!


Secondly, I learned to start the machine. Logged in the account using own account so you can start operate the machine then use supervisor card to set up Nets Machine. Well, I do not have a account yet so suddenly came a guy named Guo Yao, he snatched Sophie job of taught me how to serve customer, what are the packages like & so on. It's like everything lor!!! He was humorous, friendly & with him by my side teaching me I feel so secured. As for Sophie, she also taught me lah but like machine gun & easily distracted which I don't really like her to teach me.

Guo Yao not only taught me verbally, he wants me to put me into practice. I was like "huh, so fast?!! Ermm I told him I can't lah, sure die want!" He ensured me not to scared & just BOMBA me serving next customer after showing me how he serve. My mind while serving customer was like, u good & I sure die but luckily anything I 4get to say or press, he was with me. 

Then they went to break, before that he asked me okay if I handle alone I said yes & he said ok I trusted u & off they go. And true + luckily enough, nothing went wrong until there's a payment $20 that supposed to be Nets I key as Visa. Hmmm I only can say payment for Credit or Nets I'm not that really sure how to use it. I'm gotta learn till cooked. LOL!

They back & my turned to go for break, he told me every time before going to break must tally with the  Reports Printing so next person take over will be much easier & better. I was like ohhh I see.. So it's tally & off I go. 1 hour later, I'm back and so continue serving customer..

Ok.. I gotta say after lunch break I met some problems like Customer showing me letters that can claim for tickets which I really dunno how & luckily there's Guo Yao, Sophie & Auntie Amy to help me. Also there's a stupid man cut Q yet unreasonable say I serve others but din't serve him. So impatient still have the cheeks blame others?!!! GO AND DIE LAH U!! Guo Yao helped me shoot him back. Wahh.. really have him by my side I feel so secured & unknowingly I told him he show me a "Hao Lian" face & self-proclaim he know he's good & nice. -.-"'' hAhAhAhA!!!

I learned many things too lah, so much to share but lazy to type but I have to say you have to be smart & reaction fast enough lor. Ok.. then lastly before went knock off, Counter have to close & to ensure again is tally but that's the final check. Well, I'm not so familiar of this yet so I gonna learned till cooked too! heheex. ^^


~END~

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